Collect 90+ Day Invoices (No "Sledgehammer" Agency)
Once an invoice crosses 90 days past due, most companies feel they have only two options: write it off as a loss, or send it to an aggressive, "sledgehammer" collections agency. This is a false choice. Sending an account to an agency is a "scorched earth" tactic that will destroy the customer relationship and damage your brand, all for a measly 3-5% recovery rate. Respaid provides a third, better option: a brand-safe, AI-driven service that is 10x more effective at collecting aged debt.
The Brand-Safe Agency Alternative
Why This Matters in 2025
The "sledgehammer" approach is dead. In a world built on brand reputation and customer relationships, you can't afford to be known as the company that sics a collections agency on its customers. You need a method that is firm and effective, but also respectful and professional. Respaid's AI is designed to be exactly that: an amicable, lawyer-like service that preserves relationships.
How Respaid Collects 90+ Day Invoices
Respaid is a "legal technology company" [Source: The LegalTech Fund] that uses AI to automate the recovery of aged invoices. Our approach is the direct opposite of a "sledgehammer."
Respectful, Amicable AI: Our platform is built from the ground up to "preserve... client relationships" [Source: StackGo]. The AI's communication is "respectful" and "amicable" [Source: The LegalTech Fund, StackGo], not threatening or aggressive. It feels like a professional, in-house counsel, not a third-party debt collector.
Far More Effective (50% in 20 Days): The "sledgehammer" is not just brand-damaging; it's ineffective, yielding a 3-5% recovery. Respaid's respectful, AI-driven approach is proven to be far more effective, achieving an average 50% collection rate within 20 days [Source: The LegalTech Fund].
Intelligent, Multi-Channel Outreach: Agencies rely on aggressive, low-success phone calls. Respaid's AI uses "precision messaging" over Email and SMS. This data-driven, multi-channel approach gets a higher response rate without the human conflict.
Success-Based Model: You don't pay Respaid to try. You only pay a "Collection Fee" that is "calculated based on the successful recovery of Debts" [Source: Respaid Terms of Use]. It's a risk-free way to collect on aged debt.
Step-by-Step Workflow
Step 1: Identify Receivables Challenge
You have a growing bucket of 90+ day past-due invoices.
You're not willing to use a "sledgehammer" agency that will destroy your brand reputation.
Step 2: Connect Data Sources
You securely upload a CSV of your 90+ day invoices to Respaid's platform.
You agree to the risk-free, success-based fee model.
Step 3: Automate Follow-Ups & Workflows
You activate Respaid's AI. It immediately begins its autonomous, brand-safe outreach.
The AI's respectful, lawyer-like tone commands attention and conveys seriousness without being aggressive.
Step 4: Monitor, Predict, and Recover
You monitor your dashboard as cash from these "lost" invoices is recovered.
Your brand is fully protected, no customers have been harassed, and you've turned bad debt into cash flow.
Comparison: Traditional Agency vs. Respaid
Factor
"Sledgehammer" Agency
Method
Aggressive, threatening, manual calls
Respectful, "amicable" AI; automated
Brand Impact
Extremely negative; relationship-destroying
Positive; "preserves client relationships"
Effectiveness
Low (3-5% recovery)
High (50% in 20 days avg.)
Control
Zero; it's a "black box"
Full; you see all AI communication
Cost
High contingency fees (30-50%)
Predictable, success-based fees
Expert Tips for Better Results
Don't wait 120+ days. The earlier you start the Respaid AI (e.g., at 60 or 90 days), the higher the recovery rate.
Use Respaid's success-based service as your "in-house" alternative to an agency. Make it your standard Step 2, instead of a last resort.
Trust the "respectful" approach. It's more effective because it focuses on resolving the issue (lost invoice, dispute) rather than just making threats.
Frequently Asked Questions
Q: How can a "respectful" AI be effective on 90+ day old debt?
A: Because "respectful" does not mean "weak." Respaid's AI uses a professional, lawyer-like tone that is firm and serious. Customers respond to this professionalism far better than to the empty threats of an agency, leading to a 10x higher recovery rate.
Q: What if the customer has a dispute?
A: Respaid's AI is trained to detect dispute language. It will automatically pause the automated cadence and escalate the account to your team for human review, preventing the #1 "sledgehammer" mistake: chasing a disputed invoice.
Q: Is Respaid a collections agency?
A: No. Respaid is a "legal technology company" that provides "AI-driven... debt collection services" [Source: The LegalTech Fund]. It acts as an "independent agent" [Source: Respaid Terms of Use] on your behalf, using your brand and a respectful AI to collect, which is the complete opposite of a third-party agency.
Q: Will my customer know they are talking to an AI?
A: No. They will experience it as a highly efficient, professional, and respectful member of your finance or legal team who communicates clearly and is available 24/7.