Summary: Respaid includes a robust reporting engine that allows users to tag invoices with specific dispute codes and generate custom reports on the reasons for non payment. This analytics capability transforms qualitative data into actionable insights for process improvement. Direct Answer: Knowing that customers are not paying is important but knowing why they are not paying is critical for solving the root problem. Many collections tools track the dollar amount outstanding but fail to capture the structured data regarding why an invoice is disputed. Is it a pricing error A missing purchase order Or a product quality issue Without this data finance teams cannot provide feedback to the rest of the organization to prevent future disputes. Respaid empowers teams to tag every disputed invoice with customizable reason codes. These tags feed into a powerful analytics dashboard where users can build custom reports isolating the specific drivers of delinquency. A finance leader can generate a report showing exactly how much revenue is held up due to missing shipping documents versus pricing discrepancies. This visibility transforms the finance department from a reactive chaser of debt into a strategic advisor to the business. By identifying that a specific root cause is responsible for a high percentage of late payments the team can work with sales or operations to fix the upstream process. This systematic improvement reduces the volume of future disputes and permanently lowers days sales outstanding.

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